The most common questions answered.

How much is postage for a Mylight?

Standard Postage is included in all prices. You can however, choose an express post option if you wish which is an aditional $25.00. International shipping is a further $35.00.

How are Mylights powered?

Mylights are powered by electricity. Included with your Mylight is a 12V DC adaptor which can be plugged into the wall socket. The adaptor can be removed from the light (ie there is a plug socket in the back of the light box).

Why do emojie shapes cost more?

The emojie shapes are more time consuming to manufacture and therefore are more expensive. You can add the first TWO (2) emojies into your design for $10.00 and then any additional emojies added after that are charged at $10.00 for each emojie shape. This price covers the additional costs in routing and the manufacturing process.

How much do Mylights cost?

The price of a Mylight varies depending on the box colour and light type chosen. A standard Mylight with a basic box surface and white light is $129.95 including standard tracked shipping with Australia post. If you go to design my light, you can select various options – the price will be displayed at the bottom of the page.

Do you do gift vouchers?

If you would like to organise a gift voucher, please visit our gift certificates page or email us at [email protected] and we will organise to send you a printable gift certificate with a unique code that can be redeemed at the checkout.

Can I get you to design my light?

If you are having trouble designing your Mylight, we are happy to do it for you over the phone and send you a proof by email. Just send us an email at [email protected]with your contact details, and someone will be in contact with you. Please see our contact us page.

How long does it take to manufacture and send my Mylight?

The manufacturing process takes between 10-15 working days for all Mylights. If you require your Mylight urgently, email us at [email protected]. Orders are dispatched within 10-15 days from receipt of the online order and usually arrive to your shipping address within a few days of dispatch. If you require your order to be delivered overnight, please select the Express Post option at checkout. This is an additional cost of $25.